Our Store Policies
 
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Payments & Shipping Policy

What You Need to Know

It is possible to pay by Credit Card/Debit Card/Paypal and Apple Pay on this site.  I am also happy to accept cash on collection if you select that you want to pick up your order. 

 

I always endeavour to post ready made orders as quickly as possible - usually in 1-2 working days.  Made to order commissions will take longer - I will discuss timescales with you before starting any work to ensure they work for you.

 

My standard UK shipping is free (2nd class).  I do offer upgrade options if you would like your item sooner, or would like to be able to track your order.  Please be aware there may be delays in delivery while Royal Mail is working through the pandemic.  These can't be helped and our outside of my control.  If you would like your order gift wrapped I am able to do this for you for a small fee.

I also post to Canada and the USA.  Postage charges vary depending on the size and weight of your order.  All orders are sent using Royal Mail's International Tracked and Signed Service so you can keep an eye on your orders progress.  This should take 5-7 working days, but it can take longer.  It is quite complex to work out the correct postage charge so if I find out that your postage will cost a lot more than you have paid I will be in touch with you to see if you would like to proceed still and pay the difference.  If you don't wish to, I will refund your order.