Commissions FAQ

1.

What sizes are available?

Most of my shapes are available in a variety of sizes. My stars and hearts are typically available between 6 cm - 25 cm.  My hares and foxes are available from 16 cm in length and up.

2.

How much do commissions cost?

This price list gives you more detail **Coming soon**

3.

How long does a commission take?

Due to my work commitments, it can take me a while to complete a comission.  Please allow 4-5 weeks at least when you make your request.  I will always try and get it done sooner, but I don't want to rush any pieces.

4.

Can you personalise an item?  

I can, I can hand stamp a message on the back of wooden mosaics and I can also paint the backs to continue the mosaic theme if you like for a little extra.

5.

Can you gift wrap my item?

I certainly can, please visit my Gift Wrap section for more information

6.

Do you need a deposit?

I do not generally ask for deposits, unless you have ordered a very expensive item.

7.

How do I know when you have started my commission? 

I will contact you before I start to make sure your requirements haven't changed.  I will also show you a selection of materials I am planning to use and check you like them.

8.

Can I return a commission?

Commissions are non returnable unless they are faulty.

9.

How do I pay?

I will contact you once I have finished and show you your piece.  I will then email you an invoice for payment.  Please pay directly to my business account - all details will be sent to you.  Once your payment has been received I will despatch your order.

10.

I have another question

No problem, please get in touch.

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